FAQ
Each piece from Halo & Heart is crafted with intention and care. We use high-quality materials like gold-filled, and stainless steel to ensure beauty that lasts. Many of our pieces are also hypoallergenic and tarnish-resistant, perfect for everyday wear.
To keep your pieces shining, avoid excessive contact with water, perfume, and lotions. Gently wipe them with a soft cloth after wearing, and store them in a dry, safe place. A little love goes a long way in keeping your jewelry radiant.
We want you to love your piece as much as we loved preparing it. If something isn’t quite right, we will honor exchanges within 5 days of delivery on unworn, non-customized items. Please contact us by email at haloandheartjewelryco@gmail.com, so that we can make it right. Stay Beautiful, XO!
Each order is packaged with care and shipped within 3–5 business days. You’ll receive tracking information once your order is on its way. Custom or made-to-order pieces may take a little longer—thank you for your patience while we craft something special just for you.
Yes! Every Halo & Heart order arrives beautifully packaged—ready for gifting or a little self-love moment. Your jewelry should fit you—and your heart—just right.